1959 - Education Team Leader

This vacancy has now expired  Print

Posted: 20/12/2019 13:06
Start Date: Not Available
Salary: £21,534
Location: World Museum
Level: Management
Deadline: 02/02/2020 12:00
Hours: 37.00
Benefits: Company Pension Scheme, Employee Assistance Programme, Travel Loan Scheme, Employee Discount Benefits
Job Type: Permanent [A]

We may remove this advert prior to the closing date, if we have received high volume of applications. Please apply as soon as possible to avoid any disappointment

Education Team Leader, World Museum

Interveiws to be handled on the 23 January 2020.

Hours: 37

Basis: Permenant

Payband: 4 

Report to:  Education manager, World Museum

Purpose of the role

To deliver a high quality, positive and rewarding museum experience that will encourage children, young people and adults to gain the knowledge and skills they need to develop their educational attainment, cultural awareness and life chances.

The post requires an understanding of the needs of our local schools, communities and visitors. Our success will be demonstrated through the delivery of an excellent and seamless visitor experience that enables high levels of participation, national collaboration and international partnership, and is aligned to WM’s pen portrait.

Main duties

  • Lead a team of demonstrators by maximising flexibility of staff resources to ensure the most efficient use of staff, budget, space and technical resources; including work programmes, rosters, discipline, training, welfare, managing absence, performance review and annual appraisals.
  • Contribute to the overall management and development of the department by attending departmental meetings and giving advice to senior staff, orally and through written reports.
  • Work closely with the Education Manager to manage, motivate and organise the efficient use of staff resource to deliver diverse education programmes which are inclusive and accessible to all visitors.
  • Apply leading standards in customer care, access and inclusion, interpretation and technology.
  • Deliver timed educational activities at least 4 days/week.
  • Ensure that PB 3 staff work to the following guidelines:-
    • deliver a minimum of 4 days timed educational activities per week
  • Work with Education, Communities and Visitors colleagues to maximise the formal and informal education provision and to integrate the activities within the NML events programme.
  • When required, seek out and negotiate external sources of programme content, building partnerships with content providers.
  • Advise the Education Manager with regard to financial planning for the section
  • Ensure that all financial transactions are entered on the ECV Finance and Logistics Database and reported as required.
  • Ensure that all visitor statistics for your area are collected and recorded onto the Central Events Management System (CEMS) database on a weekly basis. Monitor statistics to provide advice and recommendations to the Education Manager.
  • Work closely with colleagues across NML to ensure a seamless experience and consistent standards are delivered for all visitors to NML with reference to the visitor charter produced by ECV.
  • To promote the use of evaluation and maximise opportunities to fully utilise social media to connect with new audiences.
  • To develop educational resources to support temporary exhibitions as and when required
  • Ensure the security of the collections while they are under the care of the Education division.
  • Work closely with the Education Manager on the development of collection displays in order to maximise visitor appeal and education potential ensuring that labels are up to date.
  • Provide information through formal reporting mechanisms as and when required.

General duties

  • A commitment to adhere to the standards expected of all public services as defined by the HM Treasury publication “Managing Public Money”. Those standards are honesty, impartiality, accountability, openness, accuracy, reliability, transparency, objectivity, integrity and fairness. These standards should be carried out in the spirit of, as well as the letter of, the law; in the public interest; to high ethical standards and achieving value for money.
  • Develop NML’s commitment to Equality and Diversity and promote non-discriminatory practices in all aspects of work undertaken.
  • Adhere to National Museums Liverpool’s Health and Safety Policies and Procedures, National Museums Liverpool’s access and Safeguarding policy as well as other appropriate practices and guidelines.
  • Contribute to the management, discussion and communication of risk as appropriate to your role.  Ensure you follow, adhere to and implement (where appropriate) effective controls for policies, processes and systems within your department, directorate and for the organisation.  
  • Assist with the supervision of volunteers and work placement students, undertaking periodic appraisal and facilitating their training in association with IS staff and NML’s Volunteer Coordinator.
  • Undertake additional duties, as required, from time to time.
  • Take responsibility for personally participating in the Performance Development & Review process.
  • Undertake training and development courses and programmes, as required.
  • Show the highest integrity and confidentiality in the pursuance of these duties.

The details contained in this job description reflect the content of this job at the date of being prepared.  It is however possible that over time the nature of the job will change.  Consequently NML may revise this job description from time to time and will consult with the post holder at the appropriate time.


Employee Specification: Education Team Leader




Qualifications Degree in relevant subject.   D
Experience Experience of developing, supervising and delivering education programmes in the cultural sector, preferably in the Museum sector.   D
  Experience of supervising and motivating staff to deliver educational programmes E  
  Experience of consultation with formal, informal and community groups to develop appropriate education resources   D
  Experience of  financial reporting and monitoring E  
  Experience of data management and use of database systems E  
  Experience of delivering innovative events E  
Knowledge, Skills and Abilities Excellent communication and interpersonal skills E  
  Clear understanding of the role of museums/cultural organisations in terms of providing education opportunities E  
  Ability to work under pressure and balance multiple priorities E  
  Ability to work any 5 from 7 days E  
  A clear commitment to the promotion of diversity E  


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