Frequently Asked Questions

Q: I can't see some information, what's happened?
A: Our website uses pop ups.  If expected information isn't appearing it might be in a pop up.  Please ensure that you have enabled pop ups on your browser to fully utilise the Scottish Rugby careers site.

Q: Is there a certain format for passwords?
A: When creating a password, include upper and lower cases and also a number.

Q: What is the application process?
Depending on the role you are applying for, there are a few short questions.  Some of these questions are generic and asked for every role, and some will be specific to the role you are applying for.  You will also need to upload a CV and a covering letter.  An application should only take a maximum of 20 minutes to complete.  

Q: What should I include in my covering letter?
A: The purpose of the covering letter is to introduce yourself and your CV to us.  Outline why you are interested in the role and working at Scottish Rugby.  We want to hear about what you can bring to the role you are applying for and the organisation as a whole.  You will be required to upload your covering letter to complete your applications for a role.

Q: What format should my CV and covering letter be in?
A: The supported file types we accept are jpg, rtf, tif, xls, ppt, wmv, pdf, txt, gif and doc. If you are experiencing difficulties uploading your CV you can email it to us at hr@sru.org.uk and we will upload it for you. Please include your name and the position that you are applying for.

Q: How will my details be used?
A: The HR Team and the hiring manager will use your details to assist in the selection process.  If you are not successful, your details will kept for a maximum of six months and then deleted from our system.

Q: Will you contact me if further vacancies become available?
A: Due to the number of applications, we are not able to contact you regarding future positions.  Please monitor our website and follow us on social media to keep up to date.

Q: Why do Scottish Rugby use an online application process for jobs?
A: We want to handle every application systematically and fairly.  By using an online system we can manage our applications effectively and efficiently, creating a better experience for current employees and applicants.

Q: Can I complete a paper application form or send in my CV?
A: We prefer for all applications to be made online to ensure that all applicants are being treated equally.  However, if you have specific requirements or circumstances that mean you are unable to submit an application online, please contact us

Q: How many vacancies can I apply for at one time?
A: You can apply for as many roles as you like, however we recommend that you keep the amount of active applications made at one time to a minimum. 

Q: How can I be sure that my application has been received?
A: Once you have submitted your application you will receive an automated email confirming that we have received it.

Q: What happens after I have submitted my application?
A: After the closing date for the job, we will shortlist candidates.  If you are successfully shortlisted, we will contact with you to advise you of the next stage, this is likely to be by phone.  This is likely to be an interview at the place of work.  Should you be unsuccessful, we will email you to advise you of the outcome.

Q: Can I change or update my details after an application has been submitted?
A: Once you have submitted your application you can log back into your account and amend your personal details.  You will be unable to amend your application questions against a specific vacancy but if your circumstances have changed please call the HR Team on 0131 346 5181.

Q: Who will have access to my information and how will it be used?
A: In compliance with the Data Protection Policy, your information will only be made available to parties that need access to it - for example the HR Team and the hiring manager.

Q: How do I get feedback?
A: Due to the high volume of applications we receive, it is not always possible to provide individual feedback.  If you are invited to attend an interview, we will endeavor to give you individual feedback.

Q: I’ve been offered a job at Scottish Rugby, what now?
A: Congratulations!  Please keep in touch with the HR Team to arrange your start date and pre-employment checks. 

Q: What pre-employment checks to Scottish Rugby complete?
A: An offer of employment at Scottish Rugby will be subject to checks that are undertaken to verify and validate the information you have provided through the application and interview process.  We will request at least two references, one from your current or most recent employer.  We will only request this with your permission to do so.  Where appropriate to the job you will require a Disclosure Scotland check.

Q: Do I have to be eligibility to work in the UK to apply?
A: All employers in the UK must ensure that their employees are eligible to work in the UK.  Therefore we will request to see your passport or birth certificate and a visa if you are not an EU national.  If you are working in the UK on a visa, the visa must be valid and have at least two months remaining.  For some specialist roles, if applicants do not hold a current working visa, should you be successful through the recruitment process, we will assist an application for the necessary visa to enable you to work in the UK.

Q: Tell me more about your Equality Policy.
Scottish Rugby is fully committed to supporting equality in all areas of employment in the organisation.  You will be asked some questions as part of the application process.  This information is separate to your application, is kept confidentially within the HR team and is not shared with the hiring manager.  The information is used for reporting and evaluating our recruitment process and to ensure that Scottish Rugby’s Equal Opportunities policy is effective.  Click here to read the full Equal Opportunities Policy.

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