Our Swale Heating Values 

Integrity

At Swale Heating, we are honest and open with one another, making sure to work as a team. Since 1972 we’ve been taking care of our customers and staff to the best of our availability. We are compliant with legislation, including the General Data Protection Regulations, among other employment regulations. 


Excellence

Promoting internally and retaining our excellent staff is integral to the excellence that Swale Heating provides. Some of our accreditations include: Heating Equipment & Testing Approval Scheme (HETAS), Microgeneration Certification Scheme (MCS), The Oil Firing Technical Association (OFTEC), and National Inspection Council for Electrical Installation Contracting (NICEIC). For further information please click here to visit our accreditation page. 


Respect

Respect is vital to the way our employees work. Swale Heating works with customers from many different backgrounds, and that diversity is conveyed in the way we work as a company. Our staff is comprised of diverse people who all have something unique to bring to the table. 


Community

Working with and for the community is important to Swale Heating. The charity we partner with is Demelza Hospice Care for Children. We have worked closely with them since 2010 and are grateful for the relationship https://www.swaleheating.com/demelza/. In addition, we strive to help the environment. We are ISO 14001 Environmental Management System accredited and facilitate ways the customer can reduce their impact on the planet.


Reliability

As a company we are reviewed on Trust Pilot by our customers on a daily basis and have an average rating of 4 stars out of 5. We try to maintain our small business mentality of being familiar with our customers and creating a family feel. For our staff, delivering on our promises to each other is our way of life. 




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