Black Country Housing Group (BCHG) is an exempt charity and registered society under the Co-operative and Community Benefit Societies Act 2014. 

Registered Office: 134 High Street, Blackheath, West Midlands, B65 0EE.


We may change this policy by updating this page. You should check this page from time to time to ensure you are happy with any changes.


Accuracy of Information

All reasonable care has been taken in the preparation in the contents of this website and that all details are accurate at the time of being published. However such information can be subject to change and therefore we cannot guarantee its accuracy. No liability shall be accepted by BCHG for any use of the website or the information contained therein.


Email Marketing

We would also like to provide you with information by email. If you are a customer of BCHG or you have previously asked us for information on our services, we may send you information by email, unless you have specifically asked us not to do so.

If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.

In every marketing email message we send you we will give you the opportunity to update your contact details and mailing list preferences or unsubscribe from our mailings altogether. If you decide at any time that you no longer wish to receive marketing emails from us, please either follow the unsubscribe link in one of our marketing email messages or contact us on 0121 561 1969.

Your Information

Data that is provided to us is stored on our secure servers. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Employee and Applicants

This privacy notice describes how Black Country Housing Group keeps and processes information about you for employment purposes.

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