Matchday Stadium Assistant - Matchday Stadium Assistant

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Posted: 30/08/2019 13:27
Start Date: Not Available
Salary: £8.20 per hour plus 12.07% holiday pay
Location: American Express Community Stadium, Brighton
Level: Not Applicable
Deadline: 31/10/2019 23:59
Hours: Home games (usually 19 per season)
Benefits: Club Pension Scheme (depending on eligibility) | Club discounts & offers
Job Type: Worker Agreement

Role Title: Matchday Stadium Assistant
Employer: Brighton & Hove Albion FC
Contract type: Worker agreement
Hours: Home games (usually 19 home games each season plus cup games and friendlies)

Location: Brighton, The American Express Community Stadium
Salary: £9.19 per hour (£8.20 an hour plus 12.07% holiday pay)
Benefits: Club Pension Scheme (depending on eligibility) | Club discounts & offers
Closing date for applications: 31st October 2019 @ 23:59:59

Matchday Stadium Assistant

If you are offered an assignment of work as a Matchday Stadium Assistant, your role for the assignment will encompass the following duties.

Roles and responsibilities

  1. To clean public and staff areas of the Stadium.
  2. To carry out a regular deep clean of all areas.
  3. To ensure all work, where relevant is completed in compliance with Health and Safety Legislation including COSHH and other relevant Guides and Legislation.
  4. To carry out tasks in line with quality management systems and procedures to ensure that high standards of work are undertaken & recorded.
  5. To assist in the ongoing development of quality management systems.
  6. To assist with the set-up of events and activities at the Stadium.
  7. To carry out tasks related to weather issues to make areas safe for use.
  8. To assist other departments with tasks and activities where required.
  9. To provide high standards of customer service at all times.
  10. To report any potential shortages in stock levels to ensure sufficient stock is available at all times to carry out the required tasks.
  11. To report any defects or additional work required through the appropriate systems.
  12. To comply with Company regulations and procedures.
  13. To support and practice the Company's Customer Charter.
  14. To follow the Company’s Safety Policy.
  15. To undertake such other duties appropriate to the level and character of work as may reasonably be required. 

General duties and accountabilities

  • To support Brighton & Hove Albion FC and AITC in their aims and objectives at all times.
  • To ensure compliance with all relevant club policies, including health and safety policies.
  • To ensure compliance with all relevant legal, regulatory, ethical and social requirements.
  • To keep confidential any information gained regarding the charity, club and its personnel.
  • To represent Brighton & Hove Albion Football Club and AITC in a professional manner.
  • To maintain a flexible approach to work at all times.
  • To undertake other duties and responsibilities as required from time to time.

General Expectations

  • To uphold and live our Team Brighton Values; Treat people well, Exceed Expectations, Aim high (never give up) and Make it special.
  • To be a champion of equality and diversity in the workplace and treat all staff, customers, sponsors, clients and applicants with fairness, dignity and respect.
  • To report incidents of any form of discrimination through the correct channels.
  • To promote best practice in safeguarding and create an environment that is safe for children young people and vulnerable adults.
  • To report safeguarding concerns through the correct channels.
  • To ensure that any safeguarding training and certificates are kept up to date.

This role description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of the areas of activity and will be amended in light of the changing needs of Brighton & Hove Albion FC. 

Qualifications & Experience


  • Competence and experience of working as part of a team
  • A proven track record of delivering high standards of work within specific deadlines
  • An understanding of COSHH
  • Excellent communication skills
  • A “can do” attitude
  • Presents solutions rather than problems
  • A genuine and consistent team player and team leader
  • Friendly, helpful and cheerful persona
  • Meticulous attention to detail
  • Flexible approach to working hours
  • Ability to work calmly under pressure
  • Proactive attitude within the role
  • Quality focus – takes responsibility for ensuring a high quality of work at individual and at team level
  • Ability to work unsupervised
  • A genuine team player


  • Relevant qualification
  • Competence and experience of working in a large facility
  • Competence and experience of cleaning tasks
  • Competence & experience of working in a customer service environment
  • An interest in football
  • Full clean driving licence and car owner

Applicants must provide an accurate account of their professional skills and experience in the form of a C.V, and proof of eligibility to work in the United Kingdom.

Equality Statement

Brighton & Hove Albion Football Club and Albion in the Community are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

Safeguarding Statement

Brighton & Hove Albion Football Club and Albion in the Community are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

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