Flight Operations - Crew Controller

This vacancy has now expired  Print

Posted: 04/05/2022 10:25
Start Date: Not Available
Salary: 0
Location: Dublin, Ireland
Level: Administrative
Deadline: 18/05/2022 23:59
Hours: ****
Benefits: ****
Job Type: Permanent - Full Time

 Crew Controller Position

The Crew Controller is a shift-based position covering 24hrs. Reporting to the OCC Duty Manager during day to day with a direct reporting line to the Crew Logistics Business Administration Support Manager. The successful candidate will be responsible for Pilot and Cabin Crew resourcing on a day to day basis in conjunction with the CityJet schedule and adhering to current FTL, FRM and CLA requirements. Also, the booking of adhoc hotac and Travel bookings.


Duties and Responsibilities

  • Ensuring that crew resources (both Pilot and Cabin Crew) are managed in the most efficient and cost-effective way, in compliance with documented statutory and regulatory requirements
  • Prioritising safety, security and punctuality in all crewing decisions
  • Co-ordination of crew hotel, travel and transport requirements
  • Coordination of adhoc travel requirements pertaining to live operations
  • Maintaining excellent communications with crew and relevant managers
  • Thorough knowledge and management of crew training requirements on the live roster
  • Adherence to departmental procedures
  • Maintaining integrity of Company’s flying plan
  • Awareness of cost saving mechanisms to maximize cost efficiency
  • Other duties that may be assigned from time to time




  • A thorough and in-depth knowledge of FTL’s.
  • Having a working knowledge of crew agreements and roster policies.
  • Extensive knowledge of the aviation industry
  • A minimum 2 years’ experience in an airline crew control/roster planning environment.
  • Excellent communication, interpersonal and leadership skills.
  • Fluent in English, both written and spoken.
  • Hold a current unrestricted worldwide passport (some travel required).
  • Proven ability to manage complex and unpredictable situations, while working within a pressurised environment.
  • Ability to use own initiative.
  • High level of commitment and flexibility.
  • A high degree of flexibility as this role is shift based.
  • A resilient and mature personality.
  • Ability to see the “big picture” and make important decisions in a short timeframe.
  • Experience of a resource management / planning or a busy customer service role (an advantage).
  • Ability to work within a fast-paced environment
  • Fluent in a second European language (a Scandinavian language highly desirable)




This vacancy has now expired  Print

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