ghd494 - Key Account Manager – Premium and Travel Retail

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Posted: 02/07/2019 17:03
Start Date: Not Available
Salary: Competitive Salary
Location: London Office
Level: Standard
Deadline: 30/08/2019 23:59
Hours: 40.00
Benefits: Competitive Benefits
Job Type: Permanent Contract

What’s the Job?

To grow and develop current Premium and Travel Retail key accounts through a business to business consultative approach to realise sales, distribution and profit targets within clearly defined key performance indicators.

This role plays a key part in identifying, driving and developing future opportunities for partnerships within the Premium and Travel Retail industry.

What will I do?

  • Responsible and accountable for the performance of the UK Premium Retail and Travel Partner business – in line with Revenue growth targets in partnership with the UK Head of Commercial Finance.
  • Develop close working relationships at all levels in each Key Account through a consultative business to business approach
  • Maximise sales opportunities and be aware of in-store activities and promotions, category sales and commercial and operational targets.
  • Develop relationships and work collaboratively with :
    • (Internal) – Head of Key Accounts, Head of Retail Operations, Capability & Education Manager, Head of Marketing UK & ROI ,  Credit control team and Supply Chain team
    • (External) – Senior Management within each Key Account, Key Account sites and operational personnel
  • Identify business opportunities to increase brand visibility and presence and in turn drive sales
  • Support in defining budgets, targets and strategy for Premium Retail according to annual targets, market trends, launches/promotions & competitors’ activities
  • Arrange monthly meetings to present promotional activity and identify areas for business growth
  • Negotiate the successful execution of the sales, marketing and educational plan within each account
  • Collate consistent and accurate data and statistics working with the Commercial Finance Analyst and the wider teams internally and externally across all our locations to ensure an efficient process
  • Produce meaningful and accurate reports, analysis of  KPIs from sales data
  • Prepare  reports, presentations, management information and correspondence on a regular basis
  • Report on all relevant competitor sales and marketing activity
  • Negotiate prime positioning and activity in all targeted accounts
  • To uphold the high standards of integrity for both the brand and the company in all areas of operation of the sales function
  • Attend Monthly UK Management meetings – presenting Premium Retail partner performance and collaborating on strategic development of the UK business

Achieve all targets as set and agreed in consultation with the UK MD and Head of Key Accounts

What skills and qualities will I need?

  • Proven track record within retail and/or travel management gained with a luxury brand. Ideally from a beauty background
  • Proven account management experience specifically negotiating with senior stakeholders within key/national accounts
  • Must be enthusiastic, resilient, tenacious and persuasive with excellent communication skills and a strong customer focus 
  • The ability to be a brand advocate and encourage such advocacy in targeted retail sites  
  • Demonstrates drive, energy and resilience to work in an agile trading environment
  • Experience of influencing and negotiating with teams at all levels
  • Be sales driven and commercially aware of the beauty market and trends
  • Must be organised, self-motivated and extremely well presented
  • Demonstrates good networking skills (internally and externally) and actively seeks to use contacts to further their own input, impact and influence
  • Essential to have a high level of computer literacy and be proficient with all MS applications
  • Advanced level Excel knowledge
  • Highly numerate and with strong analytical skills and impeccable attention to detail
  • Experience of building reports, managing and interpreting data and providing analysis and commentary to draw out key issues and themes
  • Data driven with a keen focus on forecasting
  • Should have the ability to travel and work at other sites as required
  • Be willing and able to undertake regular national travel
  • Full driving licence

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