About Us

Golden Charter is proudly owned by independent funeral directors and is the only funeral plan provider recommended by the Society of Allied & Independent Funeral Directors (SAIF).  Since 1989, we have helped over half a million people take care of their funeral arrangements.

Our People

Some of our people have written a bio about their experience working at Golden Charter.

Danielle Ryan
Business Compliance Partner

I joined Golden Charter in May 2012 as a Legal Services Appointment Setter within our Contact Centre, moving soon after to become part of the Compliance department as a Quality Assurer. Since moving into the Compliance team I was given the opportunity to further my knowledge and passed both a New Leaf Will Writing course and an International Compliance Association course in Financial Crime Prevention. I was then a Senior Assurance Analyst for a while and have recently become a Business Compliance Partner. I love my role and the challenges it brings. Golden Charter as a whole is a great company to work for, and seeing the progress I have made over the years shows that there are countless opportunities for those willing to develop and learn new skills.

Liam McDonald
Business Change Lead

I joined Golden Charter in 2013 as I was attracted to working for a growing business with a philosophy of promoting from within. I started as a Customer Service Advisor and within 18 months I took advantage of this philosophy and was successful in my application for the position of Continuous Improvement Lead. Golden Charter offers great opportunities to develop your career and gives you all of the required support to do so. The fact I was able to move to a new role as Business Change Lead proves that Golden Charter really believes in its people and the value they can add to the business.¹€

Alexandra Harper
Customer Service Advisor

I started with Golden Charter in February 2018 as an Administration Assistant within our Operations Department. Originally on a 3 month fixed term contract, this was extended to 6 months until I was made a permanent member of staff in July 2018. Over the past year I have been given the opportunity to further my knowledge and was lucky enough to be successful in my application to become a Customer Operations Advisor. I have made a lot of progress this year and it is thanks to the supportive and nurturing atmosphere which Golden Charter provides for their staff. 

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