Events PM - Event Project Manager

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Posted: 04/09/2017 09:21
Start Date: Not Available
Salary: based on exerience
Location: Downton
Level: Income
Deadline: 17/09/2017 23:59
Hours: 37.5
Benefits: Standard
Job Type: Permanent

 

JOB SUMMARY AND PERSON SPECIFICATION

 

Job Title:             Event Project Manager

Reports to:         Senior Event Manager

Based at:             Parker’s Close, Downton Business Centre, Salisbury, Wiltshire, SP5 3RB

 

I support the blokes by:

Job Purpose

Responsible for delivering a portfolio of high value/ high profile fundraising events ensuring that the supporter experience and income generation is achieved from start to finish.

 

Line management of coordinators.

 

Accountabilities

·         To own and deliver a number of key high profile or high value events within the H4H Event Portfolio

·         Responsible for the implementation of a first-class supporter experience from first touch point with the team through to post-event. Includes conversion of sign ups, retention, and tailored communications that meet supporters needs, generate loyalty and maximise income

·         Responsible achieving budget KPI’s - expenditure and income - for that event and maintain the budget

·         Line management of Event Coordinators

 

Main Responsibilities

·         Responsible for and autonomy given for the delivery of a portfolio of high value and/or high profile events.

·         Plan, deliver and execute event plans – including supplier management, risk assessments, coordination of event logistics and appropriate resourcing (e.g. volunteers/ crew/ staff)

·         Responsible for budget expenditure and delivering income to achieve agreed targets

·         To compile post-event report, collating feedback, analysing performance and making recommendations for future events based on evidence

·         Implementation of first class supporter journey within agreed processes ensuring it reflects H4H values, maximises fundraising and loyalty

·         Supporter communications – to craft effective targeted supporter communications relevant to audience from first expression of interest and to continuously review and evaluate their effectiveness

·         To coordinate activity with other teams charity wide in order to achieve objectives. For example: Recovery Teams, High Value Partnerships Team, National Volunteer Team, Supporter Relationship Team. To lead project groups as appropriate.

·         To collaborate closely with marketing at planning meetings and to track progress of day to day marketing activity.

·         Deputising for the Senior Event Manager as appropriate

·         Line management of Team Coordinators to ensure effective distribution and support of workload across the team

·         Provide appropriate support for third party events to ensure loyalty and income

·         Continuous development of repeat annual repeat events to maximise opportunities  for the organisation

·         May support delivery of smaller scale, less complex projects

·         Weekend and out of hours working a core part of the role

Essential Knowledge, Skills & Experience

  • Demonstrable management experience
  • Experience of managing either multiple or complex events with multiple stakeholders
  • Confident and able to represent
  • Negotiation and budget experience
  •  

Key Competencies & Behaviours

·         Confident and polite manner

  • Ability to build rapport quickly and to understand needs and expectations
  • Positive, empathetic, patient, polite and friendly manner
  • Ability to remain calm under pressure
  • Displays the highest levels of integrity, confidentiality  and commitment

·         Respond quickly to changing demands and demonstrate strong skills in prioritisation and time management

·         Work within a range of environments and working cultures, adapting personal style accordingly

·         Lead and drive work forward with minimal direction

·         Analyse information quickly and communicate in a concise and articulate manner

  • Well organised with the ability to prioritise
  • Attention to detail in all aspects of work
  • Demonstrates an ability to work as part of a team and be a flexible team player
  • Demonstrates self-motivation
  • Flexible re: hours of work

Guiding Principles

All elements of  your delivery of the Job Description must encapsulate :

 

Best In Class

We must remain fresh, well-informed and innovative in our approach so that we can consistently develop best-in-class support services for our WIS and their families. We must invest in our staff as it is they who will make the difference.

It’s about the blokes

              The  WIS and their families must remain the focus of everything we do

Support to families is as important as support to the WIS. We must maintain the personal touch and give the WIS and their families our personal attention.

Can Do

We must remain easy to access for our beneficiaries and easy to do business with for our partners and other H4H staff. We must remain a ‘can-do’ organisation that will find a single reason to make something happen, not 100 reasons to stop it. ‘Can, not can’t; will, not won’t; why not, not why. ’We must remain efficient and not bureaucratic.

One Team

Regardless of where you work or what you do in H4H, we must work as a team to deliver the best possible holistic support and services to our WIS and their families today and into the future, and to develop our services over time. We expect the highest standards of competence, commitment and personal conduct from H4H staff in their dealings with the WIS and their families, our partner organisations, and each other.

 



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