Job Purpose

Delivery of low intensity CBT, with additional responsibilities that may include provision of case management and clinical skills

Main Responsibilities

• Support a full caseload of people requiring low-intensity CBT within the Step 2 Hidden Wounds’ service, in a safe, effective and efficient manner,
• Collect outcome data to support service evaluation

Essential Qualifications:

• Post graduate certificate in evidence-based practice.
• Bsc Applied Psychology (Clinical) with completion of basic PWP training

Essential Knowledge, Skills & Experience

• Clinical monitoring, assessment, and risk management skills
• Excellent interpersonal skills
• Excellent communication skills (clarity and confidence in face-to-face, telephone and written communication) with people from a range of backgrounds (e.g. Veterans and their families, general public, other health care providers)
• Good evidence of organisational skills with respect to monitoring of data   integrity and project management
• Computing skills sufficient to use an internet platform, download data, or respond on-line.
• Experience at using guided self-help interventions
• Experience of conducting risk assessments and understanding of health and safety legislation
• Excellent skills in supporting patients using low intensity CBT over the telephone
• Experience relevant to working with clinical populations

Desirable Knowledge, Skills & Experience

• Successfully completed a PWP training programme/undertaken CPD in competencies associated with advanced PWP such as supervision, leadership, service evaluation or enhanced clinical competencies with specific patient groups.
• Project management skills
• Knowledge and understanding concerning the major difficulties facing Military personnel or Veterans and their families
• Knowledge and skills in using patient management systems
• Previous experience of working in the charitable sector
• Experience of being involved in service development
• Experience of successful working using low-intensity CBT with Military personnel or Veterans and their families
• Experience of working collaboratively with physical rehabilitation professionals
• Experience of providing case-management supervision to PWPs
• Experience of providing clinical skills supervision to PWPs 
• Experience of providing leadership to other PWPs
• Experience of delivering training within a group setting

Key Competencies & Behaviours

• Confident and polite manner

• Ability to build rapport quickly and to understand needs and expectations
• Positive, empathetic, patient, polite and friendly manner
• Ability to remain calm under pressure
• Displays the highest levels of integrity, confidentiality and commitment
• Respond quickly to changing demands and demonstrate strong skills in prioritisation and time management
• Work within a range of environments and working cultures, adapting personal style accordingly
• Lead and drive work forward with minimal direction
• Analyse information quickly and communicate in a concise and articulate manner
• Well organised with the ability to prioritise
• Attention to detail in all aspects of work
• Demonstrates an ability to work as part of a team and be a flexible team player
• Demonstrates self-motivation
• Flexible re. hours of work