20220505 Snr Public Affairs & Policy Mgr - Senior Public Affairs and Policy Manager

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Posted: 13/05/2022 17:37
Start Date: Not Available
Salary: up to £39,795.00 per annum
Location: Remote
Level: Support
Deadline: 29/05/2022 23:59
Hours: 35.00
Benefits: Competitive
Job Type: Permanent

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are: Innovative – Collaborative – Authentic – Resourceful – Energetic.  We have an incredible opportunity for a Senior Public Affairs and Policy Manager to join our team. Please see below for more information on what just might be your future role.

Job Purpose

  • Jointly lead on Help for Heroes political engagement on issues affecting wounded, injured and sick Veterans, Serving Personnel and their families.
  • Drive the Charity’s policy, public affairs and Thought Leadership agendas ensuring the key objectives and messages of the charity are communicated to key audiences
  • Ensure our beneficiaries’ cause is relayed faithfully to relevant audiences, and that the work of the charity is understood.


  • Jointly lead on political engagement, building trust with senior stakeholders (e.g. No 10, Secretary of State, Government departments etc...) to ensure the charity’s policy positions are understood.
  • Anticipating political opportunities or risks that may impact the Charity and advising routes to take.
  • Developing the Charity’s Public Policy Unit
  • Ensuring public affairs plans and activities are fully aligned with wider communications plans and the strategic objectives of the Charity.
  • Representing the Charity on the political stage in Westminster & devolved legislatures, building trust and enhancing H4H’s reputation among political stakeholders.
  • Developing, promoting and protecting the reputation of the organisation, ensuring the key messages of the charity are communicated to relevant audiences.
  • Provide political counsel and advice to CEO & Leadership Teams.
  • Ensuring relevant multi-channel Marketing, Fundraising & Comms campaigns are evidence-based, aligned with our policy and have a clear Public Affairs element.

Main Responsibilities

Policy Development:

  • Managing the organisation’s public policy work and chairing the public policy unit.
  • Working closely with a second Senior Public Affairs & Policy Manager and Directors and Heads of Department across the organisation to develop the public policy output
  • Providing high-level public affairs and policy advice to the CEO and Leadership Team.
  • Liaising with Government departments on the development of Government policies which align with the strategic objectives of the Charity.
  • Producing papers and policy recommendations resulting from the work of the policy unit.
  • Producing H4H contributions to Select Committee inquiries and Government consultations
  • Identifying opportunities to influence public policy decisions and political debates to generate opportunities for Charity,
  • Identifying risks to the organisation and beneficiaries resulting from potential policy changes and developing and executing influencing plans to protect and promote the interests of the Charity.

Public Affairs:

  • Developing and implementing parliamentary outreach plans to influence political opinion and Government policy decisions.
  • Raising awareness of the Charity’s work, objectives and impact amongst policy and decision makers.
  • Building relationships and establish regular contact with key influencers across the political / academic and third sector
  • Writing briefings which reflect our key messages and target relevant audiences
  • Monitoring parliamentary business to ensure the organisation can target appropriate stakeholders ahead of debates which may be relevant to our cause
  • Co-ordinating visits to H4H locations by political and policy stakeholders.
  • Supporting the work of relevant All Party Parliamentary Groups as required

Media relations:

  • Supporting communications projects for the charity and securing positive media exposure to benefit the charity and its strategic objectives.
  • Responding to incoming press requests, highlighting relevant PR enquiries to specialist teams and drafting news statements
  • Monitoring channels to ensure any relevant or incorrect stories are flagged and responded to in a timely and appropriate manner

Essential Knowledge, Skills & Experience

  • Substantial experience of engaging with and influencing senior political and policy stakeholders.
  • Policy Research and development experience
  • A highly developed understanding of UK politics, policy debates and government structures.
  • Confident in communicating across a wide range of audiences.
  • Very strong written and verbal communications skills.
  • A good self-starter, able to spot opportunities and act on initiative.
  • A team player who enjoys working collaboratively,
  • Must be highly organised to manage multiple projects to strict deadlines
  • Must be able to manage workload with changing priorities and get behind wider team efforts when required
  • Must be able to produce consistent work with an excellent attention to detail
  • Must be aware of the potential impact of actions or decisions to the Help for Heroes brand and reputation
  • Demonstrate and understanding that you will be representing the charity in everything you do
  • Demonstrate an enthusiastic approach to work and to the purpose of the charity
  • Must be able to manage changing priorities and be willing to step in to help colleagues if needed in other areas of Charity activity

Desirable Knowledge, Skills & Experience

  • Ability and desire to assist in longer-term planning
  • An understanding of current political and policy debates on Veterans issues (incl. mental health, housing, employment)

Help for Heroes is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI).


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