FIN2.22 - Head Of Human Resources

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Posted: 13/01/2022 15:59
Start Date: Not Available
Salary: c£45,000 per annum
Location: Horniman Museum and Gardens, Forest Hill
Level: Management
Deadline: 31/01/2022 10:00
Hours: 35.00
Benefits: See "Working for us" on the Home menu
Job Type: Full time

Job title and reference:        Head of Human Resources (ref: Fin2.22)

Salary:                                    c£45,000

Hours of work:                      35 hours per week, Monday to Friday


The Horniman Museum and Gardens in south east London has been open since Victorian times, when the tea trader and philanthropist, Frederick John Horniman first opened his house and extraordinary collection of objects to the local community. Since then, our collection has grown significantly and includes internationally important collections of anthropology and musical instruments, as well as an acclaimed aquarium and natural history gallery – all surrounded by 16 acres of beautiful Gardens offering breathtaking views across London.

We are looking for an experienced Head of Human Resources to lead the delivery of the HR function for the Horniman.  The HR function supports the delivery of the corporate plan, in a challenging and changing business environment. As head of a small but important team you will act as a strategic business partner to departments across the Museum and Gardens, providing HR support and solutions which optimise the performance of the workforce. Good knowledge of employment law and sound experience gained in a similar role including successful delivery of change projects are key requirements for this role.


The closing date for completed applications is 10am on 31 January 2022Interviews will be held on Thursday, 10 February 2022.

The Horniman is committed to equality of opportunity and welcomes applications from all sections of the community. 

How to Apply

Click on “Apply Now” at the top or bottom of this page. When you apply you will be asked to upload a covering statement in Microsoft Word format (the document must be in .doc  format and the maximum file size is 2 MB). Please also ensure that you have uploaded your CV as a separate document which you can do when you create an account or login.

Please provide an overview of no more than 2 pages describing your experience relevant to the role as outlined in the Job Description and Person Specification.  



Job title                                  Head of Human Resources

Section                                Human Resources

Reports to                              Director of Finance and Corporate Services

Responsible for                    HR Officer, HR Administrator

Hours of work                       35 hours per week, Monday to Friday


Main Purpose of Job

The Head of HR leads the delivery of the HR function for the Horniman.  The HR function supports the delivery of the corporate plan, in a challenging and changing business environment.

The Head of HR acts as a strategic business partner to departments across the Museum and Gardens, providing HR support and solutions which optimise the performance of the workforce


Section description             

The Human Resources (HR) section supports the Horniman by providing advice and guidance on all aspects of employment, including recruitment and selection, learning and development, policies, terms and conditions, staff benefits and employment law. HR develop and maintain the HR system "HENRY”, the ELearning moodle and recruitment website.


Main Responsibilities


Employee Relations 35%

  • Contribute to the development of good employee relations by engaging with employee and union representatives to jointly resolve key employment issues
  • Advise and support managers on complex issues of performance, discipline, grievance and sickness.
  • Interpret changes in employment law and establish implications for the Horniman and its employees.  Seek legal advice as appropriate.
  • Manage the development and implementation of HR policies and procedures that contribute to corporate aims and objectives. Provide advice and support as appropriate
  • Advise and support managers in planning and implementing change processes, ensuring effective consultation takes place and legal requirements are met
  • Ensure that the Performance Planning and Review (PPR) system is communicated and actioned as required and that all information is received, collated and recorded by the HR team


Employee Resourcing 10%

  • Promote cost effective recruitment methods which attract a diverse and appropriately skilled talent pool.
  • Develop HR policies, guidance and administrative processes to support successful recruitment and ensure compliance with employment legislation and best practice.
  • Support recruiting managers to identify and action their resourcing needs


Pay, reward and benefits 10%

  • Ensure that job descriptions comply with corporate standards and that job evaluation and grading is conducted objectively and in line with HR policy.
  • Work with the Director of Finance and Corporate Services to develop and manage the pay and benefits strategy for the Horniman.
  • Ensure payroll is processed and actioned effectively on a monthly basis. Review current systems and update where appropriate.
  • Ensure that the annual pay review is actioned efficiently.
  • Work with the Director of  Finance and Corporate Services on salary benchmarking (currently every 3 years)


Employee development 10%

  • Produce an annual organisation–wide learning and development plan which supports the corporate plan and meets the needs of departments and individuals, prioritising needs as appropriate.
  • Identify and engage external training providers to deliver the corporate training plan, including development of briefs and learning methodology to ensure  programmes meet our needs
  • Monitor the implementation of the agreed plan and evaluate the success and “added-value” of this plan on an annual basis.
  • With the HR team, administer the moodle-based eLearning system and work with colleagues to develop and promote content
  • Work with colleagues to develop and deliver in-house training as required


 Information management and reporting 5%

  • With the HR team, act as systems administrator for the Cascade HR database
  • Act as a central control of staffing contracts throughout the Horniman.
  • Ensure that HR record keeping is accurate and complies with legal requirements including GDPR
  • Ensure that staffing data is monitored and reports are produced as and when required by the Senior Management Team and for external reporting purposes.


Employee Engagement 10%

  • Commission regular staff surveys and work with the Senior Management Team to respond to the issues raised
  • Work with the Senior Management Team to ensure consultation with staff takes place as appropriate
  • Work with the HR team to keep information for staff on the intranet up to date and relevant
  • Communicate key HR information through the weekly Messenger email


Departmental management 10%

  • Manage and develop the HR team to support the needs of staff and managers within the organisation, ensuring high standards of service
  • Effectively manage the HR budget ensuring that the expenditure is prioritised and managed efficiently
  • Manage contracts and retainers with professional service providers including Occupational Health, Employee Assistance and legal advisors


Other 10%

  • Participate in organisation–wide working groups e.g. Equality and Diversity, Safeguarding, Health and Safety Committee and Digital Transformation
  • Work with colleagues to promote sustainable working practices and initiatives


General responsibilities

  • Act in a professional manner and uphold the Horniman’s Code of Conduct
  • Follow and promote safe systems of work and observe health and safety regulations
  • Any other duties that may be required to ensure the effective running of the section


Job activities may vary and evolve over time to meet business needs


Person Specification


Minimum Shortlisting Criteria


Education /Qualifications

  • Chartered member of the Chartered Institute of Personnel and Development or extensive professional HR experience (E)

Knowledge & Experience

  • Good knowledge of employment law with the ability to develop HR policies and procedures and give sound advice and guidance to managers on complex staff issues. (E)
  • Sound experience gained a similar role which will have encompassed a substantial range of the work set out in this job description including successful delivery of change projects. (E)

Skills & Abilities

  • High standard of written and verbal communication (E)

Additional Shortlisting Criteria

Knowledge & Experience

  • Strong technical HR expertise and HR best practice knowledge (E)
  • Experience of working with trade unions and staff representatives in a way that is mutually beneficial (E)

Further Selection Criteria – to be tested at interview

Skills & Abilities

  • Demonstrated ability to manage multiple and sometimes competing priorities (E)
  • ICT literate with good working knowledge of HR systems (E)
  • Strong financial skills with the ability to process pay and benefits and manage departmental budgets(D)
  • Strong interpersonal and influencing skills with the ability to establish rapport, trust and credibility with managers, staff and employee representatives. (E)
  • Good team working with the ability to work proactively across the organisation and to develop and manage a small team to produce excellent results (E)
  • Strong analytical skills and attention to detail (D)
  • Excellent relationship management and consultancy skills, proven success of operating at senior business level (D)
  • Ability to work strategically and interpret business/corporate plans in to impactful HR initiatives (D
  • A proven track record of problem solving and the simplification of HR business processes. (D)

A Basic DBS check is required for this post

Personal attributes – all Essential

  • An empathy  with the Horniman mission and an interest in its exhibitions, activities and events
  • Commitment to equality and diversity
  • Willingness to work flexibly to achieve corporate objectives
  • Commitment to own learning and professional development

January 2022


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