1909BANKSupervisorAll Shops_1_1_1_1 - BANK Supervisor

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Posted: 30/07/2019 11:12
Start Date: Not Available
Salary: £8.75 per hour (FTE £18,216.00 per annum pro rata)
Location: Unknown
Level: Retail
Deadline: 31/03/2020 23:59
Hours: 0
Benefits: Excellent
Job Type: Bank

Bank Supervisor - covering Hertfordshire, Bedfordshire and Milton Keynes

£ 8.75 per hour (FTE £18,216.00 per annum pro rata) plus 12% holiday pay enhancement

Would you like to come and work for a Sunday Times `Top 100 Best Not-for-Profit company`?

Do you have a flair for retail?

We are looking to recruit Bank Supervisor`s to cover our retail shops across Hertfordshire, Bedfordshire and Buckinghamshire.

The aim of this role is to assist the Shop Managers in achieving sales and profit targets. You will be required to provide an excellent level of customer service and possess the ability to assist in the recruiting, managing and developing a team of volunteers. A background in retail is desirable for this role.

You must be able to travel independently within the county.

If you wish to apply for this exciting opportunity, please complete an application form. CV's received in isolation will not be considered for interview.

We are committed to promoting equality of opportunity across our workforce and particularly welcome applications from minority groups

Job Description for Supervisor

Accountable to:

Shop Manager

Responsible for:

Shop Staff and Volunteers

Job Purpose:

To act up during the absence of the Shop Manager.

To assist the Shop Manager in maximising sales and profit. 

To assist with management and development of staff and volunteers to provide an excellent standard of customer service. 

To contribute to the decision making of the shop with the Shop Manager. 

Together with the Shop Manager establish and achieve objectives for the job.


Specific Duties:

To assist the Shop Manager to:

  • Adequately plan and resource the shop team to ensure each day is effectively and safely resourced.
  • To be responsible for ensuring the shop and its staff and volunteers operate with the law (including Trading Standards Regulations; Health and Safety; Charity Law; etc.).
  • Exceed agreed sales and profit targets as set out in the budget.
  • Manage stock procurement
  • Ensure the Gift Aid scheme for donations is operated correctly, fully and in accordance with regulatory and legislative requirements on donations of clothing, bric-a-brac and   furniture to maximise income from this source.
  • Ensure that all administration and procedures relating to cash and stock are fully understood and implemented including the pricing policy and operation of the till.
  • Ensure correct procedures are implemented for opening and closing the shop, including key holding.
  • Manage the volunteers and staff to create and, retain an effective, contented and professional team.
  • Managing the shop to ensure it is adequately and correctly stocked, operated and promoted.

Duties in common with other members of staff:

  • To report accidents recording the incident in the relevant book
  • To ensure cost-effective use of resources, to be responsible for managing the relevant budget, and to co-operate with your line manager in the response to regular financial reporting
  • To be an ambassador for the charity
  • To maintain the best appearance of your immediate working area
  • To demonstrate a positive and supportive attitude to staff and volunteers
  • Respect confidentiality applying to all Hospice areas
  • Abide by your Professional Code of Conduct
  • To adhere to the Infection Control Policies and Procedures set by the charity and the Care Quality Commission

Training and Education

  • To develop training of staff and volunteers
  • To be responsible for liaison with your line manager regarding your own development needs
  • To deliver wider training initiatives and promotional activity in the best interests of the charity

Health and Safety

To adhere to Fire and Health and Safety regulations and maintain a safe working environment at all times

Policies and Procedures

To take responsibility for being up to date with current policies and procedures and to adhere to these

Equal Opportunities

To treat everyone with whom you have contact through your work with equal dignity and respect regardless of race, colour, gender, sexual orientation, marital status, creed, religion, disability, age, or any other factor that could be used in a discriminatory manner

The above job description is not an exhaustive list of all the duties of the post holder.  It will be reviewed in conjunction with the post holder.

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