Got a question?  Please feel free to email HR and we'll be happy to help.  In the meantime, we've answered some of the most common questions here.  Good luck with your online application:-

 Q1.  How do I apply for a vacancy?         

You will be asked to complete an online application form together with our criminal convictions form. Specific details will be provided for each vacancy.    

All application forms need to be completed online.Please note once you upload the Application forms, they CANNOT be amended or changed.

Please note any CVs uploaded will NOT be accepted as part of the assessment critieria.

If you don’t have access to the internet or need a form in a more accessible format, please email or ring the relevant MindWise HR contact (see Contact HR tab above).    

Q2.  I need some advice on how to fill out the online application form       

Please read the guidance notes carefully prior to completing the online application form. They will provide you with hints and tips on how to complete your application.


Q3.  I am a candidate with a disability. Can you accommodate my needs during the application and interview/assessment process?        

We endeavour to provide a recruitment process that is fair to everyone.  If you have a disability and need an adjustment made to any part of the process, please do let us know.  We make adjustments on an individual basis to ensure all candidates have equal opportunity to perform to the best of their ability.

We can provide application forms in an alternative format or make adjustments to the recruitment process such as arranging for the interview to be conducted in a different format. Please contact the MindWise HR (see Contact HR tab above) with any specific requirements.    

Q4.  Will MindWise apply for a work permit for me?          

No. You’ll need to have the right to work in the UK or have a valid UK work permit to be considered for a role. If you are invited to attend an interview, you will be asked to bring documentation to support your right to work in the UK with you.    

Q5.  Will having an unspent conviction prevent me from working in MindWise?      

It will not necessarily prevent you but we will need to assess your conviction in relation to the role you have applied for. (All details are explained on our criminal convictions form which needs completed as pat of your application process)   

Q6.  Will I be informed if my application is unsuccessful?         

Yes. We will contact you at each stage of the recruitment process to advise you of the outcome of your application. You can also keep up to date with the status of your application by logging onto your account and viewing
‘My Applications’ history.    

Q7.  I have been unsuccessful - can I request feedback?        

Yes. You will be able to receive feedback on your application form at all stages of the recruitment process. This can be requested by emailing the relevant HR Team (refer to Contact HR tab above). You will normally receive a verbal response within two weeks.

Q8.  After I have made an application what is the next stage of the process?         

You’ll receive an email to confirm that we’ve received your application. We will then do shortlisting and if your application meets our criteria, we will invite you to attend an interview. For some roles, there may be a second stage interview. 

Q9.  Will the answers to my equal opportunities monitoring questions affect my application at any stage of the process?  

No. This information is held for monitoring purposes ONLY, and informs no part of the selection or interview process.


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