JOB TITLE:  Casual Catering Assistant – Fort Nelson (Portsmouth)

£11.44 per hour

The Royal Armouries is the United Kingdom’s national museum of arms and armour and one of the most important collections of its type in the world, housed at its headquarters and flagship museum in Leeds, its historic home at the Tower of London, and the Victorian Fort Nelson in Hampshire.

We have an exciting opportunity for a Casual Catering Assistant to join the existing Catering team.  Reporting to the Catering Manager the successful applicant will be part of a team operating the catering offering on site at Fort Nelson including the corporate and private hire functions or café as required.  Catering assistants will be required to engage with visitors delivering customer service excellence and maximising commercial income from catering operations.

Purpose

• Work during corporate and other private hire events e.g Weddings, Wakes etc.
• To work behind the bar during evening and daytime events adhering to licensing law and onsite policies.
• To serve food in a professional manner to guests at corporate, private functions and in the café when required.
• To maximise commercial performance by achieving targets
• To operate tills in an efficient and responsible manner adhering to cash handling procedures.
• To perform to relevant site practices and record-keeping.
• To provide excellent customer care and engage proactively in a positive and friendly manner with all visitors.
• To assist with seasonal events/activities when required.
• To work to the highest standards in food hygiene, health & safety and follow relevant site practices and record-keeping.
• To support all areas/roles on site when required.
• Work within the café and other catering activities on site as necessary.
• To work within the café preparing food, taking orders, clearing tables, managing waste, processing deliveries, cash handling when operating tills, cleaning of kitchen and café areas, operating kitchen equipment and providing customer service excellence.

Hours

Casual / no set working hours

Benefits

• Access to the discounted bicycles via Bike2Work scheme
• Access to free EAP services via the (Employee Assistance Program)
• 25 days holiday plus Bank Holidays
• Company sick pay scheme
• Discounted staff car parking
• 25% off staff shop
• 10% off food in on-site café
• Pension scheme max employer contribution is 9% 
• Access to free on-line learning

A Police Check/ Disclosure will be requested in the event of a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a bar to employment.

Please note that all job offers are subject to the receipt of satisfactory references, DBS/Police checks and right to work documentation.

To apply please visit https://www.cloudonlinerecruitment.co.uk/royalarmouries. Please note you will need to download an application form as directed and upload it via our recruitment system in the space provided. We cannot accept CVs in place of an application form.

Closing date: 16/09/24