7 - Shop Manager

Posted: 13/01/2022 16:38
Start Date: Not Available
Salary: Circa £20,000
Location: Guildford Shop
Level: Care
Deadline: 10/04/2022 23:59
Hours: 37.50
Benefits: Please refer to 'About Us' for full details
Job Type: Permanent

An opportunity has arisen for  an experienced and creative manager to join the small team running our shop in Godalming. 

You will play an integral role in the retail team at Shooting Star Children’s Hospice providing excellent service to our customers and supporter.

Shooting Star Children’s Hospices is a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families.

The income from our shops helps to directly fund the work of our two hospices, and our community nursing service. Often entering one of our shops will be the first encounter someone has with our charity. This means that as part of our retail team, you are also an ambassador for Shooting Star Children's Hospices, someone who can talk about the work that we do, and how we help children with life-limiting conditions in the local area.

The Manager will lead the Assistant Manager and a team of volunteers to maximise sales, deliver excellent customer service and be responsible for the smooth running of the shop, ensuring a pleasant working environment for staff and volunteers.

Manager core duties:

  • Responsible for the performance of the shop
  • Make decisions on the quality, suitability and price of the donations
  • Ensuring all merchandise is displayed appropriately and the window display is creative and eye-catching
  • Promoting the gift aid scheme to customers.
  • Line management of an assistant manager
  • Recruiting and training volunteers
  • Following cash and banking procedures and submitting financial documentation to the finance team to process.

Having previous experience in retail is essential, as is a can-do attitude.If you feel you are up to the challenge and are keen to join a close-knit team who work well together, we want to hear from you.  Applicants must also be car driver and owner in order to attend meetings and cover other shops as occasionally required.

Candidates must be flexible to work Mondays to Sundays

For further information about the role and a copy of our Job description, please contact Melanie Hill, Head of Volunteer Development and Retail on.020 8783 2000.

Interview dates:

Godalming Interviews to be held March 2022

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