EST007 - Head of Estates

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Posted: 13/01/2022 12:07
Start Date: Not Available
Salary: £40000 per annum
Location: Theatre Royal Plymouth, Royal Parade
Level: Head of Department
Deadline: 07/02/2022 23:59
Hours: 40.00 hours per week
Benefits: 33 days annual leave (inclusive of Bank Holidays) ; contributory pension scheme
Job Type: CONTRACTED NO FIXED HOURS

 Head of Estates

Job Description

 

Reports to:              Operations Director

Responsible for:      Premises Team (Manager + 4)

                            Hygiene Manager (Manager + 17)

Salary:                   £40,000 per annum 

Contract:                Permanent, 40 hours per week, Mon-Fri with flexibility for emergencies

Benefits:                 33 days annual leave (inclusive of Bank Holidays); contributory pension

 

As the South West’s principal centre for the performing arts, Theatre Royal Plymouth welcomes many thousands of people through our doors every year with our intention of creating a special experience for everyone: our team, our participants, artists and visiting companies, and 350,000 ticket holders.

Our estate comprises two unique buildings, both important cultural assets for Plymouth and the region, and a vital part of the UK’s performing arts infrastructure:

  • The Brutalist, Grade 2 listed Theatre Royal Plymouth, opened in 1982, situated in the city centre and recognised internationally as a major work by the pre-eminent theatre architect, Peter Moro. Since March 2019 the public realm in front of TRP has been home to Messenger, the largest wax-cast bronze sculpture in the UK, commissioned by TRP from Cornish artist, Joseph Hillier.
  • Our RIBA shortlisted Production & learning Centre, TR2 opened in 2003, situated 30 minutes’ walk from the Theatre on the water’s edge in the Cattedown area of Plymouth and designed by Ian Ritchie.

As they reach their 40th and 20th years of operation and we develop our strategies in response to Arts Council England’s 10 year Let’s Create strategy, we are strengthening our approach to managing our estate. This is to ensure future generations can benefit from fit-for purpose, world class facilities that power our creative ambitions and act as pride-points for Plymouth and the region for decades to come.

The Head of Estates is an integral member of TRP’s leadership team. Reporting to the Director of Operations, this new role is responsible for the strategic management of both buildings, setting the standards for internal teams and external estates’ support services,  ensuring our estate supports our creative plans and is fit for purpose for all users.

The following link gives a walkthrough of the spaces at Theatre Royal Plymouth-

TRP Walkthrough

 

 

We would be happy to discuss the role with you ahead of your application. If you would like to arrange a Zoom call, please email recruitment@theatreroyal.com

 

Closing date for applications: midnight, Monday 7 February

Interview Date: week commencing, Monday 14 February (in person at TRP, to include tour of estates)         

Second Interviews: week commencing, Monday 21 February

Ideal start date: April 2022

 

 

Inclusion and Diversity

We are committed to cultivating a culture of inclusion at TRP with a workforce, participants and audiences that reflect the diversity of the communities we serve.

The collective power of each team member’s life experiences, knowledge, innovation, self-expression and talent creates the very best environment for us to achieve our ambitions and lead the sector.  

In recruiting for our team we recognise the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs.

 


To apply, please send your most recent CV and a covering letter in response to the full role specification below.

 

The Role

Primarily, the Head of Estates will:

 

Lead and develop a team of motivated, experienced engineering, maintenance, and hygiene professionals who together ensure the safe and smooth functioning of our buildings 365 days a year, fostering a culture of continual improvement. The Premises team comprises a Premises Manager, a compliance officer, two engineers and an assistant, with an ambition to offer further training/apprentice posts. The Housekeeping (Hygiene) team consists of a Hygiene Manager and 17 operatives.Review, develop and implement short- medium- and long-term plans and operational procedures, ensuring robust provision is in place for:

  • Hygiene and Covid safety
  • Energy Management and strategy
  • Asset Management
  • Heritage Management
  • Quality Assurance
  • Project Management.
  • Plan and control expenditure in line with agreed budgets and investment plans, ensuring our spaces are maintained and developed to the highest quality, creating the best possible environment for TRP to achieve its strategic objectives.
  • Manage and develop strategic relationships with key stakeholders and contractors so that TRP has the requisite level of support and expertise to maintain and develop our assets over the long term.
  • Work in partnership with the senior management team and heads of department to:
  • Ensure our stages and manufacturing workshops are maintained to the highest standards
  • Develop the way we operate to improve our sustainability and substantially reduce our environmental impact
  • Support the delivery of an exceptional visitor experience.

 

Principal responsibilities

 

To actively contribute to and collaborate with the Leadership Team to implement and drive forward our shared strategic vision

To manage our Estate to a high standard, complying with all relevant legislation and best practice in a manner that reflects our values and brand

To develop, maintain and deliver short, medium, and long-term plans for the continual improvement of the Estate

To continually develop the skillset of the Estates’ teams so that they are best equipped to deliver excellence, ensuring each team member is proactively managed in line with our core values

To ensure the Health & Safety of people using the buildings is always paramount

To advise and support our environmental initiatives and ambitions, particularly in respect of energy management

 

Principal tasks

 

To plan investment, setting budgets and monitoring expenditure across the year, understanding and reporting variances that might arise

To plan Estates’ teams time effectively to ensure daily tasks and agreed project works are completed in a timely manner

To act as Project Manager for projects ensuring the appropriate preparation of briefs, specifications, budgets and work plans

To have an appreciation of our buildings, the unique aesthetics of each site, and TRP’s brand to ensure that the Estates’ teams and our external suppliers’ work to a high-quality threshold

To effectively communicate with all colleagues to ensure all building needs are considered, expectations are managed, and to develop pride in the work of our Estates’ teams

To plan the use of external suppliers effectively, ensuring best value for TRP by following appropriate procurement procedures

To take an active role in our environmental responsibility work, leading our conversation about energy sources and management

To develop the adoption and use of Piranha across the Estates’ teams to improve planning, improve delivery efficiency, and regular reporting of progress

To maintain current knowledge of and comply with (and ensure the teams comply with) all statutory and TRP requirements in the areas of safeguarding, GDPR, health & safety and training

To ensure the Estates’ teams are suitably trained and equipped to carry out their duties

To set and monitor key performance indicators for the Estates’ teams

To work collaboratively with Heads of Department to discuss and resolve any issues which affect the safe operation of the Estates.

To support and ensure contribution to any TRP working groups formed to undertake strategic cross-departmental thinking 

To communicate planned activity, effectively and appropriately

To maintain, update and develop appropriate processes including (but not limited to) risk assessments, safe operating procedures and systems documentation

To be a key member of the Business Interruption team

To be a safeguarding lead officer

To be an Incident Controller within our fire and emergency procedures

To support the recruitment of new members of the teams

 

Person specification

 

We are committed to our core values of quality, diversity, creativity and collaboration.  Everyone who works here, no matter what their function in the team, is expected to deliver their job and work with colleagues bearing these values in mind. As a values-led organisation it is expected that the post-holder will be an established manager, committed to ongoing professional development of themselves and the teams that report to them, and be accredited by relevant Facilities Management bodies.

With an understanding of the legislative and statutory framework that underpins the safe and sustainable operation of mixed-use facilities, the post holder will have experience and proven success of managing complex, high profile, high footfall buildings.

 

In addition, for this role, we hope to find someone with the following attributes:

 

Quality:

Taking pride in achieving excellence.  We take responsibility for and pride in what we do, recognising each other’s good work.  We set consistently high expectations and ensure that everyone has the skills to achieve excellence.  

Collaboration: 

Valuing each other in the way we work, communicate and spend time together:  We communicate regularly with each other, listening and understanding people’s needs.  We value and respect the relationships we have with colleagues and partners and we celebrate shared successes. 

  • A developed and thorough understanding of the considerations, skillset and processes required to safely maintain, operate and develop large, mix-use, public buildings with high footfall
  • Level 4 qualification gained from IWFM (BIFM), or accreditation from similar industry body (not essential but desirable)
  • Prince2, Agile or other recognised project management approach (not essential but desirable)
  • An accredited qualification in Health & Safety such as IOSH Managing Safely or similar
  • Knowledge of specialist PPM and BEMS Systems and software and in particular, experience of Piranha would be desirable.
  • Relevant up to date knowledge of the UK statutory frameworks and best practice standards required to safely operate facilities; including H&S Legislation and terrorism prevention.
  • A track-record of setting standards of quality and used to giving regular feedback to colleagues to drive continual improvement
  • The ability to confidently work across all levels of an organisation
  • Be trustworthy and discreet when dealing with confidential information
  • A high standard of IT competence including proficiency in all Microsoft products and experience of using specialist facilities Software.
  • Excellent financial management including experience of managing budgets; leading procurement projects and ensuring audit requirements are met.
  • Experience of leading teams within a multi-site; multi-use public space context.  Experience within live entertainment or sports setting would be an advantage as would experience of heritage / listed building facilities.
  • Skilled at engaging with and accurately interpreting the needs of the organisation, your peers, team members and service providers
  • An excellent communicator with exceptional written, verbal and presentational skills
  • The ability to interact confidently with a wide variety of individuals (peers, managers, Trustees, funding bodies, politicians, and the general public)
  • Be a proactive operational and strategic manager and leader contributing to organisational and team goals
  • Excellent project manager with strong personal administrative skills and able to assess the needs of stakeholders and support others to deliver to deadlines
  • Flexible, willing and able to respond to the demands of an estate that operates 52 weeks a year, and where the show must always go on.

 

Creativity: 

Being imaginative in everything we do:  We use our knowledge, experience and judgement to explore doing things differently.  We aim to empower everyone in the organisation to adopt a flexible, open-minded and imaginative approach.

Diversity: 

Embracing the diversity among our people and community:  We embrace and value difference and individuality treating everyone as equally important.  Together we are stronger and more effective.

  • A passion for theatre and live performance
  • A flexible and adaptive attitude to work and willingness to tackle new tasks and projects.
  • Self-motivated and able to use initiative to identify improvements and develop new skills, training, solutions.
  • Experienced in developing strategic plans for short, medium and long-term investment and proficient at managing expectations of internal / external stakeholders.
  • An excellent problem solver
  • Proficient in managing expectations of internal and external stakeholders
  • Able to re-prioritise team objectives and schedules as situations develop
  • Experience managing teams through periods of change.
  • A record of ongoing Professional Development.

 

  • No specific formal qualifications required, we are open to alternative routes of experience and qualification
  • Able to work with a wide variety of colleagues from senior staff and Trustees to casual employees
  • Able to consider the needs of a variety of audiences, and adapt approach accordingly
  • Experience of motivating individuals and teams, developing personal development plans for team members.

 

 



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