The Order Fulfillment Representative Support role involves order inspection, packaging and shipment. All Order Fulfillment Representative Support are responsible for general work upkeep and housekeeping duties to ensure a safe, clean and orderly work environment.

Responsibilities:

• Conduct cycle count of inventory and provide reports to customer service to support customer order allocations
• Responsible for creating delivery transfer orders to provide work for the Shipping team based on customer priority
• Track delivery transfer order status and provide information to CSRs or other internal customers
• Monitor OFR group e-mail and assist in providing answers to internal customers in a timely manner
• Research historical shipments and shipping documentation and provide as necessary
• Packs orders to ensure the integrity of the contents while in-transit to the customer 
• Responsible for shipping any and all outgoing packages or boxes 
• Must assemble, label and complete system transaction of shipping for each individual shipment 
• Ensures all transactions are executed correctly and appropriately by status
• Review all picked orders for accuracy, correct quantity and size 
• Scan all picked items/orders into the inventory management system
• Identify incorrect/short-shipped items and immediately notify supervisor 
• Perform a second quality check to ensure the error has been corrected 
• Communicate warehouse issues to order fulfillment representatives /warehouse supervisor  (e.g.: Misplaced products, products missing bin locations, unlabeled product, inventory discrepancies etc)
• Assist in other areas when deemed necessary

Minimum Qualifications:

• Ability to communicate effectively written and verbal
• High School Diploma or GED
• 1-2 years experience in shipping or customer service or related warehouse positions, preferred 
• Ability to work alone as well as in small teams and/or groups 
• Ability to lift heavy packages up to 30lbs throughout a minimum of an 8 hour day 
• Ability to prepare necessary paperwork and documents, as well as read, sort, and verify packages 
• Basic mathematical skills, basic reading skills 

White is a global company with a strong heritage in motors and steering for mobile applications. We have three state-of-the-art facilities in Europe and the United States, offering extensive design and testing capabilities. Over the past few years, we have significantly invested in all three sites, taking them through a lean transformation. The result is a culture of continuous improvement, leading to easier and more intuitive designs that match our customers’ needs better than before.